Delivery & Order Information

Days of Operation
As Dual Studio operates out of a home studio, at this stage we will only be offering local delivery to the towns listed below within South Gippsland and Bass Coast, Victoria region at a cost. Due to current commitments, general deliveries will only be made on the following days/times:

Tuesday after 3PM
Wednesday-Friday before 8:30AM and after 4:30PM
Saturday before 2PM

Please note that the times listed are a guide. If the recipient is not home, we will leave the flowers in a safe space where possible outside of the elements. If there isn't a suitable place, we will be in contact with you for an alternative arrangement in which may incur an additional fee.

Order Deadline and Information
All orders must be placed and paid in full before Tuesday for delivery of the coming week. ie, Order Sunday 4th October for delivery Tuesday 6th October > Saturday the same week. All orders will receive a confirmation email and invoice of the order, if you don’t receive this please check your spam inbox. If you still don’t receive it, please be in contact and we will resend the details.

Delivery Fees
Our delivery fees are based on radius zone from the studio rather than post code. This is due to the vast span of the region which we service and appreciate your understanding. Please ensure you check your delivery fee is correct prior to processing payment. If the shipping details do not match the correct delivery zone, your flowers will not be delivered until the difference outstanding is paid which we will be in contact to arrange payment for
If the town you would like to deliver isn’t listed, please be in contact for a quote.

For events, we will liaise closely to organise delivery prior to the event.